Privacy Policy

Information We May Collect

AskTheSolarExperts.com may collect information that visitors or solar providers voluntarily submit through forms or other website features.

This may include names, business names, email addresses, company websites, cities, states, service-area information, profile URLs and details submitted in connection with a provider-related request.

We may also receive standard technical information generated when visitors use the website, such as browser type, device information, referring pages, general website activity and IP address information.

How Information May Be Used

Information collected through AskTheSolarExperts.com may be used to:

• Operate, maintain and improve the website.
• Respond to provider-related requests or administrative questions.
• Create, review, correct or maintain provider profiles.
• Verify company or service-area information.
• Improve website content, functionality and user experience.
• Monitor website performance and security.
• Communicate regarding provider participation or profile status.
• Process or administer paid provider-related services.

Provider and Business Information

Provider profiles may contain business information obtained from participating companies, company websites, public business sources, public reputation information or other information available for legitimate directory and informational purposes.

Solar companies may contact us through the Provider Information process to request corrections, service-area updates, profile review or removal.

Homeowner Information

AskTheSolarExperts.com is primarily an informational and provider-discovery website. Homeowners are generally directed to contact solar providers directly regarding an individual solar project.

Visitors should not submit confidential financial information, utility-account credentials, contracts, Social Security numbers, payment credentials or other sensitive information through general website forms.

Cookies and Website Analytics

AskTheSolarExperts.com may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, improve performance and help protect the website from misuse.

Visitors may be able to limit or disable cookies through their browser settings. Some website features may function differently when cookies are disabled.

Third-Party Services and Links

AskTheSolarExperts.com may contain links to solar providers, payment processors, analytics services or other third-party websites and services.

When you leave AskTheSolarExperts.com, the privacy practices of the third-party website or service apply. We are not responsible for the privacy policies, content, security or practices of third parties.

Payments

Payments for provider participation or other paid services may be processed through an independent third-party payment processor.

When payment information is entered directly through a third-party payment processor, AskTheSolarExperts.com does not need to receive or store complete payment-card information.

Sharing of Information

AskTheSolarExperts.com does not sell personal information to advertisers.

Information may be shared with service providers when reasonably necessary to operate, host, secure, maintain, process payments for or support the website and its services.

Information may also be disclosed when reasonably necessary to comply with legal obligations, protect rights or property, prevent misuse or respond to lawful requests.

Information Security

Reasonable administrative and technical measures may be used to protect information submitted through the website.

No website, electronic transmission or storage system can be guaranteed to be completely secure. Visitors should avoid submitting confidential customer records, payment credentials, passwords, contracts or other sensitive information through general website forms.

Children's Privacy

AskTheSolarExperts.com is intended for adults researching solar-related information and for businesses participating in the provider directory.

The website is not directed to children under 13, and we do not knowingly seek personal information from children under 13.

Your Choices and Requests

Solar providers may request corrections, service-area updates, profile review or removal through the Solar Provider Information page.

Visitors may also use available browser controls to manage cookies and similar technologies.

Changes to This Privacy Policy

AskTheSolarExperts.com may update this Privacy Policy from time to time as the website, provider directory, services or operational practices change.

The effective date shown on this page may be updated when material changes are made.

Contact Regarding Privacy

Questions regarding website privacy or provider information may be submitted through the appropriate contact or provider-information process available on AskTheSolarExperts.com.

Solar providers with an administrative request may visit the Solar Provider Information page .

Homeowners seeking assistance with an individual solar project should contact a qualified solar provider directly.